Verbal communication is the main way of communicating face-to-face. There was nothing irrational about the way this theory worked, it was straightforward and accessible to a reader who wished to take a particular circumstance into consideration and apply the theory to it. In the first section of the assignment the writer will explore in detail what communication is, the methods of communication that are used in health and social care settings and a communication theory that is relevant to health and social care. If there is a need to be able to make eye contact and define facial features then the need should be there to be in the right setting in order to be able to distinguish between the non-verbal communication they are making and the potential for misinterpretation in what they are conveying needs to be acknowledged. People use different degrees of ormality and informality, depending on the context. This form of communication is more effective than having one to ones with each person because it saves time and resources. Listening is considered a non-verbal interpersonal interaction.
Then there must be a main emphasis over improving translation process and understand the consequence of poor communication with patients. Michael Argyle 1925 — 2002 - The purpose of the communication cycle is to ensure that all individuals understand how the message is given effectively and allows care professionals to decide whether the message is getting across in a health care setting. This unit will introduce you to: different forms of communication factors that affect communication in care settings ways of overcoming barriers to effective communication. Words: 2026 - Pages: 9. The key points of communication are as follows: 1. Verbal communication Verbal communication is getting across a message, idea, or feeling through the use of mouth.
An effective communication needs analysis of behaviour of care workers and other people. It is especially important that staff who work in care homes have good communication skills, this is because a high proportion of people living in the care homes will have problems that can cause difficulty when communicating. Also, concept of how effective communication can be use by service providers or care managers before setting out policies so that staff will be able to communicate efficiently with each other which is very important when dealing with service users in the health and social care settings. Group communication is very common in the health and social care sector. This theory deals with discussions over many consistent methods.
The term sensory impairment encompasses visual loss, which also includes blindness and partial sight, hearing loss and multi-sensory impairment Shaw Trust, 2014. The Department of Health defines individuals suffering from multi-sensory impairment if their combined sight and hearing impairment cause difficulties with communication, access to information and mobility Action on Hearing Loss, 2011. This is related to the brain and intelligence of an individual. Effective communication in a health and social care context is important because things need to be heard and said clearly. I communicate with my family especially with my brothers and sister on a daily basis to identify how they feel, what they would like to do after school or to eat and a lot of the times I communicate with them just to let them know I am there for them if they need anything at all. Group communication is different to one-to-one communication.
. Therefore, care workers need to have effective communication skills to be able to relate to service users family and tell them whatever they need to know about their family and that of the service user. Reed Business Information Ltd, 2015. In the Day Care Centre the children we look after vary, some of them suffer from learning difficulties and need special care, whereas others find it hard to communicate so we have many needs and preferences to cater for here. Care workers must ensure a good practice of communication skills for example, in the care settings a new staff name Natasha is appointed as a manage and she was worried about the staff level of communication and interaction skills. Communication in health and social care settings contributes to vital health outcomes, promoting positive health behavior and enhancing physical and mental well-being of clients. It has been found that individuals with learning disabilities and individuals with sensory disabilities have specific communication needs Barrett et al.
If people are unable to define facial expressions because of shadows and lighting in a room then what they are trying to express is lost. Skilled communication plays a huge role in health and social care such as psychotherapy, counselling, medical and health care. Another barrier used to overcome barriers to effective communication is non-verbal communication. Verbal communication is the way you talk to someone and non-verbal communication is your body language towards someone. Especially with this type of conversation, some service users may feel uncomfortable or intimidated; because of this it is best these conversations take place in private, in the comfort of their own room for example. In this case when people meet the first time they go through a channel of information which we call group interaction.
Five topic areas of problem-oriented interpersonal health communication research demonstrate this important role: lack of patient compliance, miscommunication and misinformation, insensitivity, unrealistic and unfulfilled expectations, and dissatisfaction. Poor communication can lead to a loss of self-esteem, as well as to insensitivity to other people, resulting in discrimination Parrott, 2004. Middle The individual would need to have to think about either using sign language, or pictures or trying to lip read, so that they get the code of their message gets across to the client. These types of interactions are called non-verbal interpersonal interactions. Communication is the process of exchanging information, thoughts and feelings between people, through speaking, writing or body language.
Imagine that anything you do with others is interacting. The second part of the cycle is message decode, this happens after you have thought about an idea and now you are deciding in which manner or behaviour can I use to have a conversation with the person in a suitable approach. The writer will also identify potential barriers to effective communication that may arise within a health and social care setting and explore how these barriers may be overcome. Group communication is much more difficult compared to one to one communication as it requires all the members of the group to be working on the same page or thing. Words: 1063 - Pages: 5. The major goal of this paper is to discuss the role of communication in health and social care. I will speak to Majella's family? For instance, in the scenario Natasha was just appointed as the new manager in a care home and she is worried about the level of communication and interactions skills of the staff which is very important in the care settings.
The last of the sixth cycle is message understood, this final cycle of communication theory is when the person understood and gives feedback of what have been said to them. How can the way your body moves and react affect your interactions with others? Bring together further lifestyle promotional programs in both colleges and offices that impart adults and teenagers to minimize stress quotient. Words: 1597 - Pages: 7. Let's take a look at some situations that involve verbal interactions and the skills that are involved in each of those situations. From the moment I walked in I new the children that was happy to see and the ones that are not just by their facial expression and when I said hi the voice of their voice in the reply. Some people grow up in multilingual communities where they learn several languages from birth.
So a good communication process is really required between both of them. These feelings are crucial to understanding their illnesses and to establish a trusting relationship with a health care worker. This could be texting an individual or using social media sites to interact. According to an article in the daily mail, doctors are under time restrictions during consultations and this could lead to rushed consultations and this could lead to the service user not being satisfied with their needs. If the people with health and social care will not have good communication skills, the effectiveness of the work will be reduced and there will be many things that can go wrong. Slang in other words is a language that is spoken by peers, and is very hard to understand especially if u have difficult listening or never heard this type of language before.